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Terms of Service

Updated: 11th April 2023

Welcome to ClassCaptain, registered under Scholar Plus Limited (Company no. 13514619), an online platform that helps tutors manage their day-to-day activities with their students. By using its services, you agree to the following terms and conditions:

  1. ACCEPTANCE OF TERMS By accessing or using the services provided by ClassCaptain, you agree to be bound by these terms of service. If you do not agree to these terms, you may not use our services.
  2. ACCOUNT By signing up to a tutor or student account with ClassCaptain, you agree to the terms for the free account, with restrictions applied, or agree to the premium account, with the payment to be made on a recurring basis monthly for access to our product.
  3. ELIGIBILITY To use us as a tutor, you must be at least 18 years of age. To use us as a student, you must be at least 18 years old or have parental consent.
  4. TUTORING SERVICES ClassCaptain provides tutors with a one-stop solution to conduct their businesses, perform administrative tasks, advertise and liaise with students, as well as facilitating their sessions online or offline. We make no guarantees about the quality or effectiveness of either the tutoring services provided by the tutors or the effectiveness of students' contributions.
  5. BOOKINGS AND PAYMENTS Tutors set their own rates and payment is made through the platform after both criteria are met: i) the session/schedule with the student is confirmed and ii) the session has taken place. Please see 6 for the cancellation policy. ClassCaptain does not charge for the sessions taking place on ClassCaptain.
  6. CANCELLATION POLICY Students can request a reschedule/cancellation with their tutor by messaging them at any point. The discretion for a charge is left at the discretion of the tutor.
  7. LIABILITY ClassCaptain is not liable for any damages, losses or expenses resulting from the use of its platform or the tutoring services provided by our tutors.
  8. USER CONDUCT Users must not use the platform for any illegal or unethical activities. Users must not harass or abuse other users, and must not share or distribute any inappropriate or offensive material through the platform.
  9. INTELLECTUAL PROPERTY All content on the platform, including but not limited to text, graphics, logos, and images, is the property of ClassCaptain, under Scholar Plus Limited (Company no. 13514619), and may not be used without permission.
  10. PRIVACY POLICY Our privacy policy outlines how personal information is collected and used. By using the platform, you agree to the privacy policy.
  11. MODIFICATIONS TO TERMS OF SERVICE We reserve the right to modify these terms of service at any time. Any changes will be effective immediately upon posting on the platform.

If you have any questions or concerns about these terms of service, please contact us at

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